Success Stories
Nancy V.
New Client since 2025
Service: Beaded Topper (Topper move-up) & Traditional color for maintenance (gloss & haircut)
I was looking for someone who could help me with the thinning of my hair because I was feeling very self-conscious. Alice is so welcoming and kind—she made me feel special, and I knew she wanted me to feel my best. She was the one who took me seriously about how I felt about my hair and was never pushy when talking about her product. After visiting with her, I knew I had made the best decision! Now, I have hair in places that were lacking (and a big smile) and have received compliments from people shocked at how natural my hair looks.
Erika L.
Client since: 2022
Services: 2 Rows of Weft Hair Extensions (2 row move-up) & Traditional Color for maintenance (root touch up or all over color & trim)
After losing most of my hair to COVID, I was searching for a stylist who could help me feel like myself again. My hair was all different lengths, and I had already been turned down by other stylists who thought it was too challenging. Then, I found Alice’s page, sent a message, and everything fell into place. From the very first appointment, I was blown away by how much thought goes into every detail of the experience—it's not just about hair, but how you feel while you're there. I always leave feeling educated, empowered, and completely relaxed (I swear I could fall asleep in the chair!). Not only do my extensions look seamless, but my natural hair has grown back healthier than ever. Thanks to Alice’s expertise and guidance, I finally feel confident in my hair again.
Sherry R.
Client since 2022
Services: 1 Row of Weft Hair Extensions (1 Row move-up) and Traditional Color for maintenance (Gloss & trim), with Dimensional Color done seasonally (Mini foil or partial & gloss)
I truly wasn’t looking for a new stylist—I’d been with mine for 20 years—but she knew how unhappy I was with my hair and recommended I see Alice. What surprised me the most was the time Alice took to answer questions and educate. I wasn’t looking for another friend, but I found an amazing one. I choose Alice because she chose me—I don’t think other stylists would take the time. I’ve never felt rushed in her studio, and I’ve never felt relaxed in any studio besides hers. After five years of insurmountable stress, extensions made me look 20 years younger and boosted my confidence through the roof—they gave me a chance to heal when I was looking in the mirror.
Barbara F.
Client since 2018
Services: Beaded Topper (Topper move-up) & Dimensional Color for maintenance when she needs to brighten her blonde (full foil, gloss & haircut)
I met Alice years ago when I was doing my own hair—needless to say, I didn’t know what I was doing. I took a chance on her and have never looked back. I love that she keeps studying and improving her services, always taking classes to better her skills. I used to ask if she could give me volume with my thin, fine hair, and the biggest difference in having my topper is that I finally have it—it's so comfortable, and I’d do it again a thousand times over. I've gotten so many compliments, and coworkers who knew my hair before said she’s a true artist—Alice, you’ve changed my life and my confidence for the better.
Hillary N.
Client since 2024
Services: 2 Rows of Weft Hair Extensions & Traditional Hair Color for maintenance (Root touch up and trim) Dimensional Color seasonally (Full Foil, gloss & grey coverage)
When we moved to Billings from Bozeman, I was determined to find the best extension specialist—and I found the best of the best in Alice at Fresh Hair! My hair used to suffer from damage, tangles, and breakage with other extension methods, but now it’s soft, healthy, and holds a curl for days. Alice takes the time to educate, empower, and create a luxury experience—from the perfect latte to a warm rice bag and the softest blanket. I didn’t know how to properly care for my extensions before, but she taught me how to simplify my routine and get amazing results. I receive compliments every week, and I owe that to Alice—she’s a true blessing in my life!
Elisa W.
New Client since 2025
Services: Beaded Topper (Topper move-up)
I wasn’t particularly looking for a new stylist when I found you, but after moving to Billings in 2021 and trying a couple of salons, I never got the experience I was looking for. From the moment I walked into your space, I was impressed by your attention to detail and passion for education—you go out of your way to make things accessible to your clients. I go to my appointments feeling like I’m spending the day with a girlfriend, and that’s been the vibe since we met as complete strangers! I finally have the hair I’ve always wanted, and it’s not just my hair that has changed—you’ve boosted my confidence. I feel more feminine and more myself because of your services.
Shawna H
Client since 2024
Services: 2 Rows of Weft Hair Extensions (2 row move-up) & Dimensional Color for brghtening blonde (partial foil & gloss)
I had always wanted extensions, but my previous stylist kept convincing me not to get them. Alice was the first person I trusted to give me honest guidance, and I knew I was in the right hands. Now, I genuinely look forward to my appointments because it’s not just about the hair—it’s about the whole experience. She makes every client feel special, from personalized drinks to the music and the ambiance, and she is always learning and improving. The biggest change has been my self-image—this is the best investment I’ve ever made in myself. Now, I truly love my hair, and I can’t stop running my fingers through it!
Anne D.
Client since 2018
Services: 1 Row Weft Hair Extensions (1 row-move-up) and Traditional Color for maintenance (root touch & haircut, with Dimensional color seasonally (mini foil or partial foil, grey coverage, & haircut)
I was looking for someone who was willing to be a partner in creativity, offer suggestions based on professional experience, and listen to my questions and concerns. I was surprised at the personalization of my experience. My hair is much healthier than it was previously. I chose to work with Alice above other stylists because I know that she cares about my satisfaction with my hair and is willing to go above and beyond to make sure that I'm happy with my results.
Holly K.
Client since 2024
Services: 2 Rows of Weft Hair Extensions (2 row move-up) Traditional Color done seasonally to add depth & shine (all over color & trim)
I was searching for a stylist to help me with hair extensions after postpartum hair loss and a terrible haircut left me feeling desperate for a new beginning. What I found with Alice was much more—an education, an understanding, and a shared goal to help me feel my absolute best about my hair again. She exemplifies pure altruism, staying honest, transparent, and genuinely invested in her clients. The biggest change I’ve noticed isn’t just in my hair but in my heart and self-image. To have fullness, shine, and length again is happiness I thought was five years away, but with Alice, I experienced it within weeks—it is 100% worth every penny I’ve invested with her.
Christi C.
Client since 2023
Services: 1 Row Weft Hair Extensions (1 row-move-up) and Dimensional color for maintenance (partial foil, grey coverage, gloss & haircut and hair extension gloss refresh)
I was looking for a new stylist after my move to Billings—someone who was great with blonde and also did extensions. I was surprised at all the community building Alice does with her clients; from brunches to book clubs, I’ve never had a stylist who puts so much effort into connecting with people both in and outside of the salon. Since the first time I sat in Alice’s chair, I’ve never had a reason to go to anyone else—I always leave with perfect results and new knowledge on how to care for and style my hair. Alice gave me the education, products, and styling tips I needed to adjust to the dry climate here, and now my hair is healthy, hydrated, and happy!
Miriam S
Client since 2019
Services: 2 Rows of Weft Hair Extensions (2 row move-up) Traditional Color done to blend grey (root touch up + trim) & Dimensional Color done seasonally to brighteness around the face (mini foil + gray coverage)
When I had moved back from Colorado, my stylist in Billings wasn’t doing hair anymore—so she referred me to Alice and said, “I would trust Alice with my hair.” Becoming Alice's client was the best thing that happened to me when we moved back. The experience surprised me the most—it’s completely tailored, from the kind of coffee I like to the entire salon atmosphere. There’s nothing cookie cutter about it. It’s a reflection of who Alice is as a person. I choose Alice over every other stylist because she’s the best—hands down. I’ve been in the beauty industry, and I’ve seen a lot, but what sets Alice apart is the love she has for what she does. You can see the craftsmanship and detail in every part of her work. I see the way she blends hair color and extensions so seamlessly, people don’t even know my daughter or I have them. Even my instructors in beauty school didn’t realize I was wearing hair extensions. I love the fullness and confidence they give me. I hope I never have to go a day without them.
