What to Expect
At Fresh Hair Studio
Pre-Visit
After you request your appointment, you’ll receive a confirmation message from us within an hour — welcoming you to the salon, introducing your stylist, and confirming your booking.
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The day before your appointment, we’ll send a quick text with everything you need to know: where to find the salon, parking details and validation, and how your hair should be prepared for your visit.
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If you need help or have any questions, you can simply reply to your confirmation text — we’re always happy to help and want you to feel confident and excited before you arrive.
Your Consultation
You’ll be welcomed into a space where every detail is designed with your comfort in mind.
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Every New Client Session is intentionally structured with extra time so nothing feels rushed. Your stylist is fully dedicated to you (no double booking here), and our co-stylist is there to ensure you’re comfortable from start to finish — whether that means offering a cozy blanket, making you a latte, or assisting with your services.
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We’ll walk through your goals, lifestyle, and maintenance preferences, collaborating with you every step of the way so you always understand the why behind each recommendation. No surprises — just care, education, and results that feel like you.
After The Goodbye
Your experience doesn’t end when you leave the salon.
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We’ll check in within a few days to make sure you’re loving your results and feeling confident caring for your hair at home. If you ever have a question or need a quick tweak, we’re just a message away — you’ll never be treated like an inconvenience.
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Our goal is for you to leave every appointment feeling seen, relaxed, and completely confident that you made the right choice — not just in your hair, but in your salon.
